A Focus on Vendor Relations

The Kitchen Table series this week brings the International Housewares Association’s Perry Reynolds and John Roberts from Blackpoint Management on the line for a conversation first broached at Retail 2020 – the independents educational conference co-sponsored with the IHA each summer. Reynolds and Roberts led a discussion on vendor-retailer relations during the event. They share what they learned with Editor-in-Chief Michelle Moran in this three-part series. This segment focuses on the inequities small retailers believe they face along with solutions develop from both retailers and vendors.

So listen in at TGRtalk.com, post your questions and comments and we’ll respond or even get you on the air for our next broadcast Tuesday, Oct. 27^th at 2 p.m.

You can also see what some retailers are doing to facilitate clear communications with vendors. Eugene, OR-based specialty retailer Hartwick’s created their own purchase order protocol, which they list on every PO that’s issued, along with a credit form they utilize in collecting credits. You can download these forms while listening to the conversation!